Please be aware that the shipping costs you paid for the delivery of your order are NOT going to be refunded. refund payments to bank accounts normally take up to 10 days from the moment in which we receive the return at our warehouse. refund payments to credit cards normally take up to 5 days from the moment in which we receive the return at our warehouse. Of course we do our best to refund your money as soon as possible within the 14 days, in fact: Please note that we have up to 14 days of time to complete the refund payment, starting from the day in which we receive your return at our warehouse.
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